Please let us know if you have any questions or suggestions. You can either call us at the number listed above or send us an e-mail. Our Internet ordering system is available 24 hours per day 7 days a week. Our customer service hours are Monday-Friday 12:00 Noon to 3:00 p.m. Eastern Time. If you get our answering machine when you call, please leave a message and someone will get back to you as soon as possible. When leaving a message please speak clearly, repeat your phone number, and leave an e-mail address if you have one. Rest assured that we will not sell or give your email address to any other business or person.

NOTE TO ANTIQUE DECOY COLLECTORS: WE DO NOT SELL OR COLLECT TRUE ANTIQUE DECOYS. IF YOU HAVE QUESTIONS ABOUT THE VALUE OF YOUR DECOY WE DO NOT HAVE ACCESS TO THAT INFORMATION.

TELEPHONE ORDERS: If you'd like to place your order by Phone, please call TOLL FREE AT 1-877-572-1970 and someone will be happy to help you. If our lines are busy simply leave your name and number and we'll return the call as soon as possible. Our telephone lines are open 12:00 Noon to 3:00 p.m. Eastern Time, Monday-Friday only. You can leave messages any time and we will get back in touch.

FAX ORDERS: Send a FAX to 704-366-9179 and include the product name, item number, price, your credit card number and expiration date, the full name on the credit card, the billing address of the card, and the shipping address (if different), telephone number, and your e-mail address. We will e-mail you a confirmation as soon as the order is processed.

PURCHASE ORDERS: Order via the internet on our secure site and when asked for payment method select "Purchase Order". Then in the "Comments" section of the order you can leave us a message telling us how you intend to pay for the order...personal check, money order, credit card via mail, etc. We will hold your order until we receive payment. Once the payment has been verified we will process the order and notify you it has been processed.

MAIL-IN ORDERS: Feel free to send us your order via mail with your personal check or money order. We will deposit your check and insure that it clears properly before processing your order. This usually takes 24-48 hours. Please include an email address with your order so that we can easily communicate with you. If you do not have one, a telephone number will suffice. YOUR EMAIL ADDRESS WILL NOT BE GIVEN OR SOLD TO ANY OTHER PERSON OR BUSINESS...YOU HAVE OUR PROMISE ON THIS.